Question 1

What services do you offer?

Accepted Answer

We help with errands, light cleaning, laundry, meal prep, organizing, and more. If it helps your home run smoother, we’re happy to do it.

Question 2

Do you offer one-time visits?

Accepted Answer

We focus on ongoing, weekly support. This allows us to build real relationships and offer the kind of consistent, reliable care our clients appreciate most.

Question 3

How do I book a Crocus Keeper?

Accepted Answer

Use our contact form or send a quick text. We’ll schedule a consultation to learn about your needs and match you with the right Keeper.

Question 4

Is there a minimum number of hours?

Accepted Answer

Yes, we require a 3-hour weekly minimum. That time can be split over two visits if needed.

Question 5

Can I request the same Keeper each time?

Accepted Answer

We try to keep things consistent so clients see a familiar face. You’ll usually work with the same Keeper unless you request a change.

Question 6

How much does it cost?

Accepted Answer

Rates are based on the number of hours per week. We offer transparent flat-rate pricing with no hidden fees. See our Pricing section for full details.

Question 7

Do I need to provide cleaning supplies?

Accepted Answer

Most clients do, but we can discuss that during your consultation and find a solution that works for your home.

Question 8

What if I need to cancel or reschedule?

Accepted Answer

We understand that life happens. Just give us at least 24 hours’ notice and we’ll do our best to adjust your visit.

Question 9

Are your Keepers background-checked?

Accepted Answer

Yes, all Crocus Keepers are carefully screened and chosen for their reliability, compassion, and attention to detail.

Frequently asked questions